Refund policy

Return & Refund Policy

Last updated: August 1, 2026

At Alignora™, we want you to be satisfied with your purchase. If your order isn't right for you, you may be eligible to return it according to the terms below.

1. Return Period

You may request a return within [30] days of receiving your order.

To be eligible for a return, the product must:

  • Be unused or only tried on as reasonably necessary to determine fit

  • Be in its original condition

  • Include its original packaging where reasonably possible

  • Not be damaged, altered, washed, or otherwise misused

2. How to Request a Return

Before sending anything back, contact us at:

[YOUR SUPPORT EMAIL]

Please include:

  • Your order number

  • Your name

  • The reason for your return

  • Photos, if the product is damaged or defective

We will provide return instructions if your request qualifies.

Please do not send products to the return address shown on the package without contacting us first.

3. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us as soon as possible at [YOUR SUPPORT EMAIL].

Please provide your order number and clear photographs of the issue so we can investigate and provide an appropriate solution.

5. Return Shipping

Unless required otherwise by applicable law, return shipping costs are the customer's responsibility when returning an item because they changed their mind, ordered the wrong size, or no longer want the product.

If the item is defective, damaged during delivery, or incorrect, contact us before returning it so we can determine the appropriate solution.

6. Non-Returnable Situations

Returns may be refused where products have been significantly used, damaged through misuse, altered, washed, or returned outside the applicable return period, subject to your statutory consumer rights.

7. Statutory Consumer Rights

Nothing in this policy is intended to limit any mandatory consumer rights or legal remedies that apply to you under applicable law.

8. Contact

For return or refund questions:

Alignora™
Email: patrik.bussines7@gmail.com